Privacy Policy

At ILKAL’S PRIDE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://ilkalpride.com/.

Business Address:
ILKAL’S PRIDE
Ward No. 3, Kopparad Peth, Near Gayatri Kalyana Mantap,
Ilkal – 587125, Karnataka, India.
Phone: +91-9108142048
Email: info@ilkalpride.com

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal details (name, email address, phone number).

• Billing and shipping addresses.

• Payment details (processed securely via Razorpay – we do not store your card/bank details).

• Order history and transaction details.

• Non-personal data like IP address, browser type, and cookies for analytics.

 

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders.

• Communicate order updates, shipping status, and support queries.

• Process payments and refunds securely.

• Improve website functionality and customer experience.

• Send promotional offers (only if you opt-in).

• Comply with legal and regulatory requirements.

 

3. Payment Processing

We use Razorpay as our trusted payment partner. When you make a payment, your financial details (credit/debit card, UPI, net banking, wallet, etc.) are encrypted and processed directly by Razorpay. ILKAL’S PRIDE does not store or have access to your sensitive payment information.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers such as courier/shipping companies to deliver your orders.

• Payment processors (Razorpay) to complete transactions.

• Legal authorities, if required under law.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies

Our website uses cookies to enhance user experience, track preferences, and display relevant ads. You can disable cookies in your browser, but some features may not function properly.

7. User Rights

You may request to:

• Access the personal information we hold about you.

• Correct or update your details.

• Request deletion of your data, subject to legal or transactional record-keeping.

To exercise these rights, contact us at info@ilkalpride.com.

8. Children’s Privacy

Our website is not directed at children under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance.

10. Governing Law & Jurisdiction

This Privacy Policy shall be governed by Indian law. Any disputes shall fall under the jurisdiction of the courts in Karnataka, India.